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Pull Requests - PR creation fails

Symptoms

  • Clicking Create a Pull Request returns an error.

  • No PR/MR appears in your repository.

Likely cause

The most common root cause is that Mobb has no active SCM connection for the target repository — the SCM credential/token has expired, was revoked, or is missing write permission. For on-premises SCMs, the broker connection may be down.

Resolution

  1. Go to the Integrations page and confirm the relevant SCM shows as Connected. If not, reconnect it (see I get an authorization error when connecting to my repository).

  2. Make sure the token has permission to create branches and pull/merge requests (for GitLab, the api scope and at least a Developer role).

  3. For on-premises deployments, verify the broker is healthy — see My broker can't reach the SCM.

  4. Retry creating the pull request.

Still stuck? Contact support@mobb.ai.

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