> For the complete documentation index, see [llms.txt](https://docs.mobb.ai/mobb-user-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mobb.ai/mobb-user-docs/common-troubleshooting-scenarios/scan-analysis-not-starting.md).

# Scanning & Upload - Analysis doesn't start after upload

**Symptoms**

* You uploaded a SAST report (and/or source code) but the analysis phase never begins.
* The report appears stuck, or you're told there are no fixes even though the analysis didn't run.

**Likely cause**

The fix-report submission was **incomplete** — for example, the source code wasn't provided or matched to the report, so the analysis phase was never initiated.

**Resolution**

1. Restart the flow and make sure you complete every step of **"Fix my code"**: provide the SAST report **and** the corresponding source code when prompted.
2. Confirm the source code matches the codebase the report was generated from.
3. If it still doesn't start, retry the submission using the [Mobb CLI](/mobb-user-docs/getting-started/mobb-cli.md) with debug enabled to capture verbose output, and share it with <support@mobb.ai>.

{% hint style="info" %}
Still stuck? Contact <support@mobb.ai>.
{% endhint %}