User Management

You can invite additional users to your Mobb organization under "Members & Permission" in the Settings menu. This is required if you wish to invite your team members to participate in the Mobb fix process.

Adding users

After logging in to Mobb, you can find the Settings menu on the bottom left-hand side. From there, click on "Invite Users" on the top right.

Enter the user's email address you wish to invite, then select a role.

Then click on "Add Member" to complete the invitation.

The invited user must also register for a Mobb account by visiting app.mobb.ai and completing the registration process. Afterward, they will automatically be added to your Mobb organization.

There are three user roles: Owner, Manager, and Member.

Here are their respective permissions:

Organization Permission
Owner
Manager
Member

Invite users to org

✔️

Edit and cancel invitations

✔️

Edit members permissions

✔️

Remove members from org

✔️

View and edit billing info

✔️

Dashboard access

✔️

Create projects

✔️

✔️

Participate in org’s projects

✔️

✔️

✔️

Re-send another invitation email to a pending user

If the user you've invited has not yet joined your organization and you wish to remind them by sending another invitation email, you can do so by clicking on the "resend" button next to their email.

If an invited user has not yet joined, you can copy their unique invite link and share it with them directly. This is a useful feature if the invitation email did not arrive (e.g., caught in spam filters).

  • Click the three-dot menu next to the pending invitation.

  • Select Copy invite link.

  • Paste and send this link to the user through email, chat, or another communication channel.

Delete Invitation

If you invited someone by mistake, or if the invited user no longer needs access, you can delete the pending invitation.

  • Click the three-dot menu next to the pending invitation.

  • Select Delete invitation.

Once deleted, the user will no longer be able to join the organization with that invite. If needed, you can always create a new invitation for them later.

Delete User

As an organization administrator, you can remove an active user from your organization at any time.

  • Click the three-dot menu next to the user’s entry.

  • Select Delete user.

Once deleted, the user will immediately lose access to the organization and its projects. If they need access again, you will need to re-invite them.

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