Frequently Asked Questions (FAQ)

Do you have more information on the backend AI technology being used?

We leverage GenAI models hosted on AWS Bedrock. Currently, we are using Mixtral, but we evaluate new models continuously on a monthly basis to ensure we always use the best model for a given task and, when needed, use different models for different tasks. We also have a strict policy around our use of GenAI, see Data Protection and Retention page for more detail.

Does you copy and store the SAST report and code in your own database?

No. None of the uploaded artifacts (report or code) is being stored in our DB. It is only cached for a duration of 2-weeks to allow the developers to interact with it when needed and then purged from our environment.

Is the Mobb platform a SaaS product only?

Yes.

Is the Mobb platform a multi-tenant solution?

Both single-tenant and multi-tenant options are available.

Where is the Mobb platform hosted?

Amazon Web Services (AWS)

What audits and assurances are being conducted on the Mobb platform?

We are SOC2 Type 2 compliant audited by EY. Mobb was built with a security first mindset from the early days and started working on it even before we had a product. We received our first certification when we were still in our beta stage.

How does Mobb deal with False Positive SAST findings?

We designed Mobb to address all supported issues, irrespective of their exploitability level. For example, in the case of an injection-style vulnerability, if the user input isn't directly processed in a particular code segment and is erroneously flagged by SAST, it remains uncertain whether this vulnerable code might be copied or invoked from another section of the application later on, rendering it vulnerable. Our approach is to resolve the issue regardless. This ensures compliance with the SAST scanner, thereby benefiting both development and security teams.

How is Mobb licensed?

Mobb uses contributing developers as the licensing unit.

How does Mobb define contributing developers?

Mobb defines contributing developers as developers who, in the last 90 days, committed code to a repo Mobb is used to fix issues in.

How do I find out which fixes were previously committed?

Mobb retains a record of all previous commits and provides a link to the commit in both the report page as well as the fix page. Simply look for the commit icon:

From the Report page:

From the Fix page:

How do I find out the total number of fixes available compared to the total number of findings in the original SAST report?

On the Fix Report page, hover over the (!) icon next to the text "Available Fixes" to see the number of issues fixed compared to the number of issues in the original SAST report.

Mobb uses a different naming convention for the issue name compared to the ones used by my SAST provider. How do I see the original issue name?

Mobb currently standardizes the issue names in the user interface, as different SAST providers have different names for the same issue type (e.g., Path Traversal vs. Path Manipulation). If you wish to see the original name as provided by your SAST provider, simply hover over the issue name in the Fix Report page, and a tooltip will appear that shows the original issue name.

How can I tell if a new fix is available?

When an existing fix is improved, the Mobb app indicates this status and offers to rerun the analysis with one click. After the rerun, the app indicates which fixes are "fresh," meaning they are new compared to the previous run.

How do I provide feedback to the Mobb team on a specific fix?

If you wish to provide feedback on a specific fix, you can do so on the Fix page by using the "Thumbs Up" or "Thumbs Down" buttons on the top right.

A pop-up screen will open that allows you to rate the fix and specify the reason why you provided the rating. A comment box is also available for you to provide more details.

You also have the ability to "Archive Fix". Archived fixes will be relocated to the bottom of the Fix Report, and will be excluded from the Dashboard.

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